coronavirus – Hotel Tigaiga https://tigaiga.com Hotel & Suites Sun, 01 Nov 2020 09:03:34 +0000 en-GB hourly 1 https://tigaiga.com/wp-content/uploads/2022/12/favicon.png coronavirus – Hotel Tigaiga https://tigaiga.com 32 32 Travelling to the Canaries in Corona times https://tigaiga.com/en/travelling-to-the-canaries/ https://tigaiga.com/en/travelling-to-the-canaries/#respond Sun, 01 Nov 2020 09:03:34 +0000 https://blog.tigaiga.com/en/?p=3261 You can visit the Canary Islands provided you travel from the European Union, from a country in the Schengen area or from a third country with which Spain has reciprocal agreements regarding the acceptance of travellers.

New travelling procedures from 9 November 2020 – Coronavirus

https://www.hellocanaryislands.com/coronavirus/?_ga=2.160689081.562327366.1604221083-1540654646.1604221083

When planning your return, we always recommend that you check the requirements and recommendations of your country of origin.

]]> https://tigaiga.com/en/travelling-to-the-canaries/feed/ 0 Spain’s Canary Islands to Provide Travel Insurance for Tourists in Case of COVID-19 https://tigaiga.com/en/spains-canary-islands-to-provide-travel-insurance-for-tourists-in-case-of-covid-19/ https://tigaiga.com/en/spains-canary-islands-to-provide-travel-insurance-for-tourists-in-case-of-covid-19/#respond Tue, 11 Aug 2020 16:59:13 +0000 https://blog.tigaiga.com/en/?p=3240 Spain’s local government on the Canary Islands has signed an insurance policy to ensure that travellers will have their expenses paid if they contract the Coronavirus pandemic during vacation.

The Canary Islands will become the first of the 17 autonomous communities in Spain to offer this kind of insurance for travellers, with among other will cover medical, quarantine and repatriation costs, if any tourist gets infected with the pandemic Coronavirus

The Tourism Ministry has clarified that one must not knowingly be aware of having Covid-19 before arrival. This is the only condition that will be followed by the ministry. A representative from Canary Islands Tourism and AXA Insurance has signed the agreement regarding the Atlantic archipelago’s latest decision.

]]> https://tigaiga.com/en/spains-canary-islands-to-provide-travel-insurance-for-tourists-in-case-of-covid-19/feed/ 0 COMMITMENT TO OUR TIGAIGA GUESTS, AS WE NAVIGATE THROUGH CORONAVIRUS (COVID-19) https://tigaiga.com/en/commitment-to-our-tigaiga-guests-as-we-navigate-through-coronavirus-covid-19/ https://tigaiga.com/en/commitment-to-our-tigaiga-guests-as-we-navigate-through-coronavirus-covid-19/#respond Thu, 16 Apr 2020 15:53:37 +0000 https://blog.tigaiga.com/en/?p=3188 As it has always been, the safety and security of our guests and Tigaiga team remains our highest priority. We are doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve.

Your Travel Flexibility

We have made additional adjustments to our modification and cancellation policies to provide you with maximum flexibility while travel remains restricted in many parts of the world.

  • Existing Reservations. All individual reservations—even those described as “non-refundable”—that are scheduled for arrival on or before June 30, 2020 can be changed or cancelled at no charge, up to 24 hours before your scheduled arrival day.
  • New Reservations. Any individual reservations you make on www.tigaiga.com that are booked between April 15 and July 30, 2020 for any arrival between July 30 and October 31, 2020 dates can be changed, up to 24 hours before your scheduled arrival day. If you are a Tigaiga Club member and should need to change a “Non-Refundable Reservation”, you will receive a free night (minimum stay of 7 days) and we will keep the corresponding amount as a deposit for your next stay. The stay must be completed before October 31, 2020.

To change a reservation made through our website, please contact reservas@tigaiga.com.

Health and Safety

We take great pride in maintaining the highest standards of cleanliness and hygiene.

 In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO) to make our cleaning and hygiene protocols even more rigorous:

  • Our hotel team is receiving ongoing briefings and enhanced operating protocols.
  • We have increased the frequency of cleaning our public areas (including hall, elevators, door handles, public bathrooms, etc.) and have continued the use of hospital-grade disinfectant.
  • We will continue to adjust food and beverage service in accordance with current food safety recommendations.
  • We have increased the deployment of hand sanitizers.
  • We have contacted regional response teams to provide around-the-clock assistance at the Tigaiga and are prepared to act swiftly should we be alerted to a case of coronavirus.
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