The TUI Global Hotel Award recognises hotels that stand out for outstanding guest satisfaction across TUI’s international portfolio. The Top Hotel award from schauinsland-reisen also highlights quality and the positive holiday experiences of guests. Receiving both awards almost at the same time makes this week particularly special for us. Two different awards from two major tourism companies, yet both have something very important in common: the satisfaction and appreciation of our guests.

Behind these ratings are much more than numbers. There are guests discovering the Tigaiga for the first time, many others returning year after year, countless shared moments and, of course, our entire team, taking care of the little details every day with dedication and enthusiasm.

For us as a family-run hotel, these awards are also a wonderful motivation to remain true to the philosophy that has guided us for so many years: personal hospitality, genuine warmth, quality and continuous improvement.

A heartfelt thank you to our guests for their trust and to the entire Tigaiga team for making these achievements possible.

Two awards in one week – and, above all, two more reasons to continue doing what we love most: taking care of our guests.

In Spain 72 hotels have been selected as HolidayCheck Award 2023 winners.
These are the most popular hotels in Spain:
1. Agroturisme Can Pere Rei (Mallorca)
….
8. Hotel Tigaiga (Puerto de la Cruz, Teneriffa)
22. Tigaiga Suites (Puerto de la Cruz, Tenerife)

This year, the HolidayCheck Gold Award is presented to the HOTEL TIGAIGA which means: beeing for the 5th year among the HolidayCheck Award winners thanks to outstanding reviews in the five years 2017, 2018, 2019, 2020 and 2022. In the pandemic years 2021 and 2022 there was no regular award ceremony, so these years do not count in the evaluation for the Gold Awards. This year, 152 hotels worldwide (20 times in Spain) that delight their guests with a consistently high standard of quality receive this award, which serves as a particularly valuable guide for vacationers.

The HolidayCheck Award 2023 received by TIGAIGA SUITES for which strict rules apply to be considered:

1. the hotel must have received at least 50 reviews over a twelve-month period (December 1, 2021 to November 30, 2022)
2. The accommodations must also have been recommended by at least 90 percent of their guests.
3. Certainly, the HolidayCheck Award hotels must comply with the Code of Conduct. It is important to note that the Award is decided solely based on holidaymakers’ reviews. HolidayCheck has no influence on the Award. To ensure the authenticity of the reviews, they all pass through the verification system. In addition, HolidayCheck is working hard across the industry with the “Together against fake reviews” initiative to ensure that reviews on the Internet are authentic and trustworthy.

In the biggest customer survey carried out in the German tourism industry half a million TUI guests decide every year which hotels are among the crème de la crème of the international holiday hotel trade.

As such the TUI Holly  stands for high guest satisfaction and is an important sales argument in travel agencies and in the internet.

The guests have chosen the TOP 100 TUI holiday hotels 2014

… and the TIGAIGA is a winner!  our 20th consecutive year!

MUCHAS GRACIAS!

PS Achieving a Travelife Award isn’t easy and requires a good result from the Travelife Audit. Audits involve a visit from an independent auditor, who will look at the range of a hotel’s management practices from the way it employs its staff, to how it manages its waste or energy consumption, interviewing the staff and inspecting the property against the requirements of the 99 Travelife criteria. If they meet these requirements, then they will achieve an award.

http://www.travelifecollection.com/awards

In the category “Improvement and landscape integration in business premises” the jury members unanimously awarded a Special Mention to the Hotel Tigaiga.

According to the jury this is a  recognition for the efforts and trajectory of this company in landscape conservation and sustainable use of natural resources.

The awards ceremony was held last Friday at the Salon Noble of the Cabildo Insular de Tenerife.

Furthermore, for the 13th time since its creation, the hotel Tigaiga also wins TUI Environmental Champion this year. This award, also given by the biggest tour operator,  is based in the areas of eco-hotel management (including issues such as energy management, environmental and social engagement, communication and staff training).

The Hotel Tigaiga, celebrating its 50 anniversary; in recognition of the high standard of quality and exquisite service the Talg brothers have maintained in the footsteps of their grandfather and father, Enrique Talg was thankful and proud to be invited to this special ceremony.